Below are a selection of the credentials that HD proudly hold. We believe in letting our customers know about the successes and achievements we have obtained to help give you confidence in the brand that you believe in.


“First things 1st”…



Medilink – West Midlands

What Bruce, Head of Sales and Marketing, says about this Membership:

“We are honored to be the WINNER of the prestigious “Outstanding Achievement in Business Awards” 2021. Supporting the healthcare system during COVID meant employing over a dozen more employees, working split shifts from 6am until 10pm, and arranging logistics to ship to both UK and neighboring countries despite domestic and international supply chain disruptions. We provided the largest NHS Trust with quality UK made PPE, and was the lead supplier for the Nightingale Hospitals. We are proud to support the country we manufacture in.”



Medilink – UK

What Bruce, Head of Sales and Marketing, says about this Membership:

“Hospital Direct is honored to be presented with the “Highly Commended Outstanding Achievement” Award 2021 at Medilinks National Healthcare Business Awards 2021. It is our pleasure to support the UK people; healthcare practitioners, and individuals alike, to ensure that everyone is given excellent patient-handling products for the care which they either administer or receive“.




Shropshire Chamber Awards 2019

…by unanimous vote

What Bruce, Head of Sales and Marketing, says about this Membership:

“We were overjoyed and honored to receive first place, being rated as the “Best Small Business (6 – 20 Employees)” across the whole of Shropshire. Out of thousands of companies who entered for the award, Hospital Directs team was humbled to take home this prestigious award.”



SME Business Elites Awards 2020

What Bruce, Head of Sales and Marketing, says about this Membership:

“Everyone at Hospital Direct are extremely pleased to be recognised as the Leading Supplier of Patient Handling Equipment 2020, by SME News. The whole company is overjoyed.”


The steps we take to ensure that you receive the highest quality products…


ISO 13485 : 2016

What Tina, Office Manager, says about achieving this accreditation:

“ISO 13485 was written to support medical device manufacturers and implements the processes required for consistent design, development, production, installation, and delivery. The ISO13485 accreditation ensures reliability and quality of the medical device in different countries, proof of compliance with legal, regulatory, contractual, and marketing requirements, demonstrates product safety to the patient/end user. This accreditation is hugely beneficial to Hospital Direct, and we are all exceptionally proud of this achievement.”


ISO 14001 : 2015

What Tina, Office Manager, says about achieving this accreditation:

“ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organisations improve their environmental performance through more efficient use of resources and reduction of waste.  It also helps to reduce operating costs and helps maintain margin under price pressure. Being awarded ISO14001 boosts the reputation of Hospital Direct and gives access to customers that demand their suppliers hold a certified environmental management standard.”


ISO 45001 : 2018

What Tina, Office Manager, says about achieving this accreditation:

“ISO 45001 is the worlds international standard for occupational health and safety, issued to protect employees and visitors from work-related accidents and diseases. 

We are not required by law to implement ISO 45001, but it can help provide a structured framework for ensuring a safe and healthy workplace. Being awarded ISO 45001 status reduces downtime and overall costs, which can be reflected to our customers.”



ISO 9001 : 2015

What Tina, Office Manager, says about achieving this accreditation:

“ISO 9001 is the international standard that specifies requirements for a quality management system (QMS).  We use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. Obtaining this accreditation proves that Hospital Direct make a commitment to achieving consistent quality.  We always aim to strive to ensure a high customer satisfaction and higher perceived quality of customer service.”


CPD – Certified

What Daniel, Media Manager, says about achieving this accreditation:

“CPD stands for Continuing Professional Development. CPD is recognised as an independent accreditation that supports the obligations and policies of professional bodies and academic institutes. Hospital Direct have our courses approved by CPD to ensure that expected levels of training is provided for healthcare professionals. By having CPD approved courses, we can offer quality training that meets set requirements.”


Who we associate with and why…


Medilink member


What Phil, Managing Director, says about this Membership:

“MediLink have, since their inception, been the go to organisation for operations needing to source partners, subcontractors or just plain advice on any project with a medical component.

We were able to work particularly close to them during the covid period when the NHS were struggling to source PPE. MediLink West Midlands were a quick and effective instrument in providing a organisation around which a group of companies with the necessary skills and technology could coalesce to provide a regional supply solution.

During more stable times, MediLink continues to provided a superb connectivity facility that enables access to a database and wealth of qualitative knowledge for anything that helps in the development of better medical solutions”


National Back Exchange

What Bruce, Head of Sales and Marketing, says about this Membership:

“The National Back Exchange (NBE) is a leading authority in moving and handling. HD has worked with the NBE for over a decade and is recognised as a leading support in the industry through our product solutions, leading knowledge base, and services.

Being a member shows commitment to the industry and keeps HD at the forefront of safe practices, whilst giving our customers assurance that we are experts in our field. We are always proud to work with the best in the business”

Cool Shropshire and Telford

What Phil, Managing Director, says about this membership:

“Cool Shropshire is the Shropshire Council initiative for an environmentally clean and zero-carbon operation by 2030 and covers all the major pillars of environmental care. HD is a keen supporter of this and other initiatives – including Healthcare market initiatives, that contribute to a cleaner living and working environment. HD is keenly involved with Shropshire projects that deliver power from green hydrogen.”


Shropshire Chamber of Commerce

What Bruce, Head of Sales and Marketing, says about this Membership:

“Being a member of our local Chamber allows us to integrate with other local businesses and build connections. Over the years, we have supported other businesses to develop trade and access unique and beneficial services. We have also continued to build our employees personal development through a series of courses held and promoted by the Shropshire Chamber. It’s a pleasure to be a trusted long-term member of the chamber, and we are proud to partner with them”.