Advice and Guidance

Infection Prevention and Control during Covid-19 – The CiFi Torch


torch-infection-prevention-control-hospital-care-home-pack-5The CiFi Torch is one of the most powerful high-quality LED forensic light sources currently available on the global market. Standing for ‘Cleaning Inspection Forensic Investigation Torch’, the product can locate bacterial traces and organic matter not visible to the naked eye, even in bright light ambient conditions.

Originally designed for the MET Police and NYPD for use at crime scenes, and supported by research conducted by Professor Cassella which was presented to the Chartered Society of Forensic Sciences, the time was right to introduce the unique CiFi Torch to the healthcare market. Hospital Direct is delighted to have signed an Exclusive Distributor Agreement with CopperTree Forensics for this innovative infection control solution.


At the height of Covid-19, the need for a product such as the CiFi Torch became apparent within these sectors. The Covid pandemic heightened the need for effective ways of identifying poor cleaning which can encourage the spread of infection and viruses. The CiFi torch can see what the naked eye cannot, as its powerful LED’s can locate and detect traces of latent fingerprints, sweat, urine, saliva, blood, and other biological traces which can encourage the spread of infection.

The torch uses specific colour wavelengths of light to highlight unclean and potentially infectious surfaces during forensic examination. It was the perfect aid for the healthcare market to support what is commonly known as ‘Infection Prevention, and Control’.  This new device highlights problematical areas and shows if they have been successfully treated, thus being an integral part of providing a 360-degree solution.

This CiFi Torch offers profound advantages for fast infection control in any healthcare environment from Operating Theatres, ICU, Radiology, Elderly Care Units, Mortuaries and Pathology to Ambulances, Care Homes and GP Practices, plus other communal rooms such as toilets, offices and restaurants.

Available from Hospital Direct, the CiFi Torch product page can be found using the link below:

CiFi Torch – Check, Clean, Prove




How do I create a Healthcare Professional Account?
  1. Simply click here: “Register Account”
  2. Choose either Hospital Professional or Community Professional Account
  3. Select the sector or product of interest which is most relevant to you
  4. Fill in your organisations details as clearly as possible
  5. Provide your works email address
  6. Congratulations, you can now quote and see your special pricing
How do I create a B2B/Trade/Export Account?
  1. Simply click here: “Register Account”
  2. Select your Sector – “B2B/Trade"
  3. Fill in all your Company Details and click Submit
  4. You will be given ability to ask for a “Quote” whilst we validate your account, but you will not see B2B/Trade/Export pricing until we have verified you. This should take no longer than 1 working day.
  5. Congratulations, you will now be able to quote and see your B2B/Trade/Export Pricing when logged in .
How can I purchase online?

There are two ways to buy online:

  1. Buy online instantly:
    • Create your account
    • Add products to your basket
    • Checkout
    • Buy online
  2. Submit a quote:
    • Create your account
    • Add products to your quote
    • Input your details and submit
    • We will then validate your quote based on your volume
    • Once validated (max. 2 working days), you will receive an email
    • Simply click the link and then either Buy Online or send the quote to your procurement department.
Am I VAT Exempt?

According to the Government website, VAT relief is eligible for individuals who fall into the following criteria:

“If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use. Also, you will not be charged VAT on:

  • The installation and any extra work needed as part of this
  • Repairs or maintenance
  • Spare parts or accessories”

If you fall into either of the above criteria’s, you are entitled to VAT Exemption for relevant products.

Do we do home assessments?

Due to the nature of our products, we do not offer ‘Home Assessments’ to the public, or as an aid for independent Occupational Therapists.

However, our trained customer service team can be called to offer as much advice on products during our opening hours.

Monday Thursday: 8:30am–5pm (GMT)
Friday: 8:30am–4pm (GMT)

Additionally, if you and your Team would like a training session or would like to invite us to your ERG/AGM, we will be happy to visit. Please click here to select dates.

Do you have a product you no longer use or need?

If you have a product provided by an OT or other third party organisation, please speak directly with them regarding what to do with used goods. They may request that you return or dispose of them.

If you received the goods directly from Hospital Direct, please be aware that we cannot accept returns outside of our returns policy. Due to infection control, anything outside of manufacturing error, returned goods will not be accepted and immediately disposed of.

Returning an order
  1. Log into your account and go to Dashboard
  2. Select Orders and Quotes
  3. Select “Returns”
  4. Tick the item/s you would like to return, and click “Returns”
  5. Follow the simple form process and click submit.
  6. Send Order back to us at the following address:
    • Hospital Direct,
      Units 3 and 4
      The Green,
      SY7 8LG
  7. Make sure you include:
    • Your Order Number
    • And a copy of the Returns form if possible.
Returns and Warranty

Returns can be requested through the My Account section of the website.

What are Hospital Directs' Company Details?
  • Company Registration Number:
    • 03902966
  • VAT Number:
    • 752 782 312
  • Registered Address:
    • Hospital Direct (Marketing) Ltd
      Units 3 and 4
      The Green
      SY7 8LG

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